Customer Service is available 24 hours a
day, seven days a week, 52 weeks a year. Telegration's telecommunications
experts are always on-call around the clock. Installation surveys, as well as
total customer satisfaction surveys are sent out on a regular basis to gauge
our effectiveness in serving you.
Introducing Proactive Customer Service
Here's something you don't expect from your phone company - but which you'll
only receive from Telegration. We call it Proactive Customer Service. After 90
days of service, your account team will review your account to ensure you are
completely satisfied and obtaining the cost savings you desire. With our
sophisticated customer service database, we'll monitor your account on an
on-going basis at no charge to ensure you optimize your telecommunications
usage. And we'll proactively recommend new services or calling plans if they
can save you money.
Our Corporate Account Manager Team
In addition to your dedicated account team, Telegration has assigned specialized
representatives available to assist customers who need quality support on an
ongoing basis. Corporate Account Mangers help current customers, as well as
assisting customers who are implementing new services. The CAM team provides
internal support for customers to resolve any issues with Telegration's service
providers.
Find out why Telegration sets the benchmark for Customer Service. Contact
us today to learn more about becoming a Telegration customer at 1-800-TEL-GRTN.